Policies

Contact Information

Trade name: SkyWaves01
Phone number: (305) 922-7415
Email: skywavescrystal@gmail.com
Physical address: 1350 river Reach, Fort Lauderdale FL 33315

Privacy Policy

We collect contact details, financial information, account details, and usage data. Information is collected directly from you, automatically via cookies, and from service providers like Shopify. You have the right to access, delete, and correct your personal information.

Refund Policy

We offer a 30-day return policy for items in original condition. Returns must be requested via skywavescrystal@gmail.com. Returns should be sent to 1350 River Reach Dr 204, Ft Lauderdale, FL 33315.

Non-returnable items include: perishable goods, custom products, and personal care items.

Refunds are processed within 10 business days of inspection.

Shipping Policy

Orders are processed within 1-3 business days.

Domestic (US) delivery: 3-7 business days
International delivery: 7-30 business days

International customers are responsible for customs duties and taxes.